Privacy Policy

Introduction

RARO Digital Agency (“we,” “our,” or “the company”) values your privacy and is committed to protecting your personal data. This privacy policy describes how we collect, use, share, and safeguard the information of our clients and partners, in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Information We Collect

We collect personal data necessary for the provision of our services, including:

  • Identification Data: Name, address, tax identification number.
  • Contact Data: Telephone numbers, email addresses.
  • Financial Data: Payment details, such as IBAN or billing information.
  • Browsing Data: Information collected through cookies and similar technologies, such as browsing preferences.

How We Collect Your Data

We collect personal data through:

  • Direct interactions, such as phone calls or emails.
  • Online communications through our website or forms.
  • Contracts or service agreements.

Purposes and Legal Basis for Processing

We process personal data for the following purposes:

  • Contract Performance: To manage and provide our services (Art. 6(1)(b) of the GDPR).
  • Legal Compliance: To issue invoices and meet tax obligations (Art. 6(1)(c) of the GDPR).
  • Marketing: To send updates, promotional campaigns, and satisfaction surveys, based on your consent (Art. 6(1)(a) of the GDPR).

Sharing Data with Third Parties

We may share your data with:

  • Service Providers: Companies that assist us with IT management, accounting, or marketing, under contracts that ensure data protection.
  • Authorities: When required to comply with legal obligations.

Data Security

We have implemented appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or disclosure, in compliance with GDPR requirements.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy and to meet legal or contractual obligations.

Your Data Rights

Under the GDPR, you have the following rights:

  • Access: Request access to your personal data.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Erasure: Request the deletion of your data in certain circumstances.
  • Objection: Object to the processing of your data in specific cases.
  • Restriction: Request restricted processing of your data in certain situations.
  • Portability: Receive your data in a structured, commonly used format and transmit it to another controller.
  • Withdrawal of Consent: Withdraw your consent where processing is based on it.
  • Complaint: Lodge a complaint with the relevant Data Protection Authority if you believe your rights have been violated.

To exercise these rights, please contact us via:

Email: info@rarodigitalagency.com

We will respond to your request within one month.

Contact Information

For any questions regarding this policy, please contact us at info@rarodigitalagency.com.

Cookies and Similar Technologies

We use cookies to personalise your browsing experience and improve our services. You can manage your cookie preferences in your browser settings. For more details, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend that you review their privacy policies.

Policy Updates

We may update this policy periodically. Any changes will be published on our website.